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How to brand financial products (beyond just a logo)

How to brand financial products (beyond just a logo)
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Successful financial firms have something big in common: they’ve all cracked the code for how to brand financial products. 

The right brand strategy can make the difference between thriving and failing. But there’s more to building a brand than designing an eye-catching logo or writing a clever motto. 

So, what does effective financial branding actually look like in practice? Here’s what issuers need to know to develop a financial marketing strategy that drives results.

1. Develop a complete brand strategy

A logo may catch the eye, but it won’t close deals or retain clients.

Real brand strategy goes beyond visual design. It means understanding and explaining key brand elements, such as:

  • Your unique value proposition
  • Your vore colves, mission, and goals
  • Your product and services
  • The experience of engaging with your financial products and services

Define what makes you different

Your value proposition is the reason why clients choose you over competitors.

In financial services, where products often appear similar on the surface, these distinct qualities are your most valuable asset.

Ask yourself: What outcomes does your product deliver that others can’t? What expertise or approach sets you apart? If you don’t have clear answers, you’ll fail to distinguish yourself from your competitors.

Articulate your purpose

A brand strategy should articulate your values, mission, and goals, which help your product emotionally connect with the right clients. 

More importantly, your values become the criteria your organization uses to make decisions. Every time you hit a publicly announced target, you reinforce your branding and reputation.

Deliver on your promises

Your products and services can’t succeed if you don’t deliver on your promises. Even the best branding falls apart if performance doesn’t match expectations. 

Successful financial services firms create their own momentum. Every positive outcome strengthens your reputation and makes future client acquisition easier.

Perfect the client experience

Outstanding branding is easily undermined by poor execution. Every stage of the customer’s journey, from inquiries to ongoing support, will either reinforce or weaken your brand promise. 

Difficulty accessing your services, poor communication, and other pain points can lead to resentment, but a great customer experience promotes retention by keeping your clients loyal.

Brand identity

Shape your brand identity so it resonates with your target audience. Your audience’s demographics, values, and preferences should drive every aspect of your brand. 

For example, a firm targeting tech entrepreneurs will communicate differently than one serving retirees. Younger investors might prioritize environmental, social, and governance (ESG) alignment and digital experiences, while more established investors often value proven track records and white-glove service.

Regulatory compliance

Remember that financial institutions are subject to unique compliance requirements, including how products and services are branded.

Accuracy, transparency, and disclosures are extremely important, and some investors will get riled by brands that make ethical lapses or get hit with penalties for failing to follow the rules. If your brand develops a bad reputation, it could require years of damage control or a rebranding strategy.

2. Maintain consistency across all marketing materials

Your logo design, color, fonts, and typography all need to work together in concert and be consistent in all of your marketing materials. 

Here’s how to create consistent brand guidelines that make your financial products and services instantly recognizable.

Visual consistency creates familiarity

When your logo appears in different sizes, your colors shift between materials, or your fonts vary from piece to piece, you’re basically starting from scratch every time. 

Consistent branding is what gives your potential clients multiple opportunities to recognize and remember your firm. Consider American Express: their simple blue box might seem unremarkable, but decades of brand consistency have made it instantly recognizable worldwide. 

Messaging and visuals should reinforce each other

Consistent messaging works the same way as consistent visuals. Investors might overlook your tagline at first, but repeated exposure builds recognition. When your visual branding and messaging align, it creates a powerful synergy.

FedEx is a perfect example. Their logo contains a subtle arrow, while their tagline “The world on time” emphasizes speed and reliability. Even their color scheme — dark purple transitioning to bright orange — suggests motion and progress. 

Imagine FedEx using American Express blue, or Amex adopting FedEx’s orange and purple. The mismatch would be jarring because each company’s visual elements support its specific brand message.

Quality matters

Once you have a striking visual identity and smart messaging, quality is what pulls it all together. 

High-resolution images, premium printing materials, and well-produced videos simply look more professional and trustworthy than low-quality alternatives. Most clients can’t articulate why one design feels more polished than another, but they definitely notice the difference.

Mobile optimization

A final point on marketing materials that’s often overlooked: Are your materials optimized for all devices?

Your website might look stunning on desktop computers, but if it’s clunky or slow on mobile devices, you’re losing prospects who discover you while browsing on their phones.

3. Invest in content marketing

Now that you have a strong, visual brand identity that communicates your brand’s value to investors, the next step is investing in content marketing. 

Start by investing in SEO. Consistently generate useful, high-quality written content that not only showcases your brand voice but also offers high-value information your target audience will want to read — and share with others.

Of course, there’s more to content marketing than blogging. Below, we cover how you can become an authoritative voice in the financial services industry via podcasts, webinars, and videos.

Podcasts

Many people prefer listening over reading. Podcasts showcase your brand’s thought leaders while creating an intimate atmosphere that makes listeners feel personally connected to the host. 

Over time, a consistent voice builds trust and reaches audiences who might never engage with your blog content. The conversational format also allows for a deeper exploration of complex financial topics.

Webinars

Financial professionals spend most of their day on computers and need continuing education credits to maintain certifications. Webinars provide valuable learning opportunities while positioning your experts as industry authorities. 

Advisors attend for the education and CE credits, where your team will have opportunities to demonstrate in-depth expertise, connect with potential clients, and build partnerships.

Videos

Both short-form and long-form videos can put your ideas in front of audiences across different platforms. Well-produced video content performs exceptionally well on social media. 

Additionally, when your team members appear as guests on earned media like news programs or industry panels, it builds credibility and brand awareness for your brand.

4. Engage in social media

Most brands maintain social media accounts, but few use them effectively. Social media gives you direct access to your target audience while amplifying your other digital marketing efforts. 

Learn from successful brand personalities

Social media is always changing, which makes it challenging to know where your brand should focus. What works for more traditional financial companies, such as Fidelity or Charles Schwab, might not work for disruptors like Robinhood or Ellevest. 

Some of the most memorable social media successes come from unexpected sources. Denny’s transformed its brand perception through witty, real-time engagement on Tumblr, transforming the restaurant from a simple late-night diner into a relatable personality customers want to interact with. Bakery chain Greggs used quick wit and brand values to turn criticism of their vegan sausage roll into positive attention that grew their audience.

Align your social media strategy and brand values

At the end of the day, social media is a way to build trust with the audience you want. 

If you can find a way to integrate your brand values into your social media campaigns and build an audience with well-executed content, your products will always reach the right people at the right moments.

5. Manage your brand perception

Brand building is an ongoing process. Once your brand is up and running, it needs continuous monitoring and management to stay effective.

Top-notch branding aims to attract new investors by establishing your firm as a thought leader in financial services. This happens through building trust in your expertise and developing lasting client relationships. 

Here are four key areas to focus on when managing your brand perception.

Track how you’re perceived

Customer surveys, online engagement metrics, and social media reactions reveal where your brand stands with investors. 

You can’t close the gap between your intended brand image and actual market perception unless you’re willing to understand that gap honestly. Regular monitoring helps you spot trends before they become problems and identify opportunities for improvement.

Listen to your clients

The best salespeople for your products and services are your customers, who share their positive experiences with their networks. Their praise and criticism provide invaluable insights into what you’re doing right and what you need to adjust. 

Make gathering this feedback a systematic process — think quarterly client satisfaction surveys or annual relationship reviews — rather than leaving it to chance encounters.

Act on feedback

Negative feedback can be difficult to hear, but it’s also one of your greatest opportunities for improvement. If launching a new podcast host dramatically decreases subscribers, analyze what the previous host did that the current person does not. 

When you receive feedback, respond with both action and acknowledgment. Investors need to see that their input drives real changes.

Audit your brand

Sometimes you need to take a moment and really look at your branding. A great but overlooked source of input is your employees, who often provide the most honest feedback about how your brand is perceived. They know your brand better than anyone, which means they can tell you whether the image you publicly project matches the reality of the company culture.

Conclusion

Strong brands think strategically, not just visually. The financial brands that stay in customers’ minds have clear values, consistent messaging, and valuable thought leadership. 

Follow the brand guidelines explored above, and your brand will be the first to come to mind when investment decisions are being made.

Looking to make your brand stand out? Partner with VettaFi and let our digital marketing experts help you grow.

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